Getting digital marketing right isn’t always easy — especially if that marketing is aimed at the manufacturing and industrial sector, which often involves high-volume, high-cost transactions and very long purchase cycles.
The decision-making process in this field is inherently slow, and oftentimes industrial marketers struggle to connect with their audience in a way that moves them through the buying cycle while providing them with directly useful, engaging content.
Setting marketing benchmarks is the only way you’ll be able to achieve scalable growth throughout the next few months and beyond — it’s never too early to start planning your business goals for next quarter or even next month.
To help you plan, we've outlined the difference between marketing goals and a marketing strategy so you can improve yours and connect with higher-quality prospects.
Increase revenue. Expand market share. Improve brand recognition. Boost website traffic. These are all examples of general business goals — outcomes you would like to achieve moving forward.
But many marketers turn to the SMART mnemonic when defining key goals and elaborate on those business goals to present a clearer picture of their intended outcome.
Here’s what SMART means:
While many people assume objectives, tactics, and strategies are basically the same thing as goals, these are all distinct concepts.
But none of these concepts offer a map of how to get to the destination defined in a set goal.
This is where strategy comes in.
To meet the goal of increasing leads by 40%, for instance, an industrial marketer may create a strategy focused on becoming an authority on the topic of lean production.
Goal |
Strategy |
Objective |
Tactic |
40% more leads by summer |
Become an authority on lean production |
Offer content freebies about lean production on our website |
Use PPC to drive traffic to these freebies |
Most small companies determine their marketing goals based on their needs, like "I need more visitors to my website," "I need more visitors to convert into leads," or "I need more leads to convert to customers." Document what your needs are. Then, based on the need, set a specific number for a goal that is realistic and has a time frame attached to it (refer back to the SMART template to guide you).
Here are some examples of marketing goals for more inspiration:
A marketing strategy should be your blueprint for marketing success, which should:
There are four key characteristics of successful marketing strategies:
You’ll want to keep your goals at the forefront when creating and executing your marketing strategy. Before jumping right in, reflect on what you’ve already tried. What worked, what didn’t, what exceeded expectations, and what fell flat? This is why analyzing the data you have available (and that you've documented) comes into play and will help you make better-informed market predictions for the future.
Planning for your new industrial strategy also involves analyzing your competitors — but don't dive too deep into their work. Take a look at how your competitors go about their marketing campaigns. Subscribe to their emails and newsletters, and follow them on social media to better understand their approach and how they’re targeting potential customers. Understanding what your competitors are investing in will give you a better sense of the marketplace and what will work best for your own business. Consider requesting a digital health from industrial marketing experts to check your current online performance and see exactly where you can improve.
Examine your roster of current customers as well as those you’re pursuing. You’ll notice there are significant distinctions between them; different clients and potential clients have different needs and goals and will be navigating different stages of the buying journey. So why would you deploy the same marketing strategies for all of them?
Bonus Resource! Bookmark our How To Meet The Needs Of Industrial B2B Buyers
Work on establishing buyer personas and try classifying your target audience into different categories based on industry, geographical location, revenue level, company size, business needs, and ultimate goals. Scrape together valuable insights from your sales data and website analytics, and don’t be afraid to reach out to current clients to ask them about their buying experience and overall needs; they’ll likely appreciate the personalized attention.
Once you’ve established who your customers and prospects are, refine your marketing strategy for each group according to their unique requirements and goals.
There’s a reason we talk about marketing plans and content strategy — you want to make sure that you’re cohesive, on topic, and consistent across the board in order to get the best results. How can you get your marketing strategy organized and on target?
Assume factors like price and product selection are equal.
What other qualities would make a prospect choose you over a competitor? The answer to this question is the basis for your brand. Marketing guru Seth Godin further defines it as a “set of expectations, memories, stories and relationships” — so you need to decide just what expectations you’ll set, and what stories you’ll tell.
For a B2B company, a cohesive and direct strategy is essential to ensuring that your brand, and your products or services are memorable to your audience of prospects and customers.
Calendars are a critical component of every content marketing plan.
At the very least, you need an editorial calendar of general topics for your blogs and a daily schedule of post types (industrial news, the economy, technical developments, and so on) for your social media. They'll help you balance the different types of content you distribute, ensure that you don’t promote yourself too heavily on social media, and inspire you with ideas when it’s time to actually sit down and write (or develop other forms of content).
Regular content distribution doesn’t mean logging into Twitter every 45 minutes to make a post.
Manufacturers who just start out tend to use platforms and applications like Buffer or Hootsuite that let you schedule content throughout the day (and night) while devoting a set block of time to curating and creating your content for the day (or longer, though make sure you’re sharing timely information).
As you grow, you may need a complete CRM to automate your social media, emails, etc. like HubSpot.
Make sure you’re monitoring your website pages, retweets, shares, mentions, and other “shout-outs” across your networks. Either ensure that you’re getting notifications of those events, or look into a platform like HubSpot that gives you “one-stop” access to all of your social interactions.
It’s hard to lose the script when you’re embodying a brand and messaging that you actually believe in. Draw on your experience to share and create content that you know is useful and interesting to your target audience. View your marketing as a natural extension of the service and quality that you’ve always provided. Don’t resort to sales-y tactics that you know would repel you.
Learn More: 2021 Brand Marketing Inspiration For Beginners
Putting together a strategy that hits all of these checkboxes is a big task, especially if you haven’t done it before.
And for those new to the world of industrial marketing, it can often be tough to get ideas off the ground and stay up-to-date on the newest innovations; it seems there’s a new groundbreaking strategy to adopt every week, and trying to stay ahead of the curve can be daunting. There will naturally be some questions and uncertainty, but this is all part of the process.
To stay ahead of the competition, it’s critical to create a well-thought-out marketing strategy tailored to your unique needs. Equally important is maintaining the discipline to stick with the plan and grow your business.
Not sure where to start? The experts at Thomas Marketing Services have created strategies for some of the biggest names in manufacturing, and we’re here to help with your specific B2B marketing goals. Reach out to the team today to discuss your options with an expert and learn more about effective marketing for manufacturing companies.