The Thomas Blog

Digital Customer Experience Trends Manufacturing Leaders Are Embracing In 2021

Engineers, procurement managers, and MROs face many challenges in their jobs. Navigating a supplier’s website to find the information or support they need to make a purchase decision shouldn’t be one of them. These B2B buyers have become used to excellent digital experiences from the brands they engage within their personal lives, and they are bringing those exact expectations to the workplace as they evaluate potential suppliers for their companies.

12 Tips For Growing Your CNC Machining Business

Starting a new business can be a challenging endeavor, especially for entrepreneurs entering a crowded market with large, well-established competitors already in place. As the manufacturing industry experiences shifts in how it operates, how can CNC machining businesses secure contracts and grow within the industry despite today's challenging obstacles?

Here are some tips and suggestions for small CNC machine shops to continue growing their businesses.

Get Selected In The B2B Buying Process: 26 Items To Check Off

As you know, industrial/B2B buyers and procurement managers looking to establish a long-term relationship with your business may vet you quite thoroughly. 

And today, they prefer to evaluate suppliers anonymously online, then create a shortlist of potential partners before contacting you for further vetting. 

Are you losing out to potential new customers? Here's how you can make sure your online presence doesn’t have any holes that leave you short of gaining new business.

How To Become A Top Manufacturing Supplier

Most of us know that supplying a quality product or service on time, and at a fair price, is critical to achieving customer satisfaction. But what if you're not the only one that can do this for your customer?

Become your customer's first choice for their next order and rank as a top supplier with these tips.

What Risks Concern Manufacturing Industry Leaders Today?

The manufacturing industry is largely comprised of small businesses. Within these smaller organizations, financial decisions always loom incredibly large. Every dollar counts, and one misstep can lead to a loss of a key customer or another negative consequence. That's why it's important to steer clear of these common risks and challenges.

Information Technology Challenges In The Manufacturing Industry

The current business climate is driving manufacturing companies to build a more digital and data-driven workforce. As the industry adopts more technologies and influences the future of American manufacturing, what challenges are they continuing to face and how can they guide their organizations strategically?

How To Find Customers For Your CNC Machine Shop Using Digital Marketing

You may have heard it plenty of times: You should be online; people are searching for your company online; if you are not online, you miss out on opportunities.

These statements aren't wrong, but they're incomplete. Being online is one thing, but the real goal should be to have a strong online presence — this gets you results. A strong online presence can supplement your traditional growth methods and bring you one step closer to your goal of finding new customers.

If you're looking to grow your customer base, search engines such as Google, Yahoo! and BING are where you want to appear. Why? According to research 4 out of 5 buyers research products online before contacting a sales rep. Industrial buyers know how to find exactly what they want quickly — and they're using long-tail (3-4 keyword) search terms online. And 53% of industrial buyers make their decision in less than one month.

How To Grow Your Textiles Manufacturing Company (With Digital Marketing Examples)

It’s an active period of growth for some textile manufacturers. If you're looking to increase orders or you may have a five-year plan to double your business and expand your facility, here are ways textiles manufacturers can get more customers and stay ahead of the competition.

How To Become A Supplier For Big Companies

Becoming an approved supplier for a large global company can change your business dramatically. But landing a big customer takes far more than a hello and a handshake. Here's what we've learned about how big companies choose new suppliers and what manufacturers and industrial companies can do to increase their chances of earning new business from them.